Booking limitations

Note: Contact and traveler numbers must be mainland China (+86) 11-digit mobile phone numbers.

Eligibility

• This ticket type is applicable for both adults and children.

• Each ID card and mobile phone number is limited to purchasing 3 tickets.

• Seniors aged 70+ can enter free of charge

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

• If you cancel the booking between booking confirmation to 0 day(s) before participation time, a 0% cancellation fee will be charged
• If you cancel the booking after participation time, 0% cancellation fee will be charged
• If you cancel the booking 29 day(s) after participation time or later, a 100% cancellation fee will be charged

Additional information

• Re-entry is not allowed after you leave the venue

• Please correctly fill in the name and ID number of the traveler. You must present the valid ID card of the registered traveler for verification upon entry.

• Due to weather, maintenance, or other reasons, the operation status of scenic area attractions and performance schedules are subject to the announcements at the scenic area.

• This ticket cannot be purchased by individuals without a valid ID card, children, individuals with a temporary ID card, wedding photography parties, or travel agency groups.

• For safety reasons, pets and scooters are not allowed in the scenic area. Thank you for your understanding.

• Friendly reminder: If the traveler who reserved with an ID number does not bring their ID, this ticket cannot be used.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Opening hours

• Night admission time: 18:00. For special dates, please refer to the announcements posted on-site at the scenic area.

Voucher type

• Present your mobile voucher and your valid ID

How to redeem

• Use your valid ID + order QR CODE to enter (if traveling with multiple people, you need to enter the park at the same time)

Address

• 9037 Shennan Avenue, Nanshan District, Shenzhen, Guangdong Province

Enter with voucher

Eligibility

• Children with a height of 120cm or below can enter free of charge

• Children under 150 cm in height must be accompanied by at least one paying adult.

• Discounted tickets are available for children between 1.2 meters (not included) and 1.5 meters (not included) in height, seniors aged 65 (inclusive) to 69 (inclusive), and people with disabilities or active military personnel who are eligible for half-price discounts.

• Seniors aged 70+ can enter free of charge

Booking limitations

Note: Contact and traveler numbers must be mainland China (+86) 11-digit mobile phone numbers.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Additional information

• Re-entry is not allowed after you leave the venue

• Please accurately fill in the name and valid ID of the traveler. When entering the park, please present the valid ID of the traveler registered for the booking.

• Due to weather, maintenance, or other reasons, the operation of scenic spot projects and performance arrangements are subject to the on-site announcement of the scenic spot.

• This ticket cannot be booked by individuals without an ID card, children, temporary ID cards, wedding photography, or travel agency groups.

• For safety reasons, pets and scooters are not allowed in the scenic area. Thank you for your understanding.

• Warm reminder: If the traveler who reserved with their ID card does not bring their ID card, this order ticket cannot be used.

• If you cancel the booking between booking confirmation to 0 day(s) before participation time, a 0% cancellation fee will be charged
• If you cancel the booking after participation time, 0% cancellation fee will be charged
• If you cancel the booking 29 day(s) after participation time or later, a 100% cancellation fee will be charged

Voucher type

• Present your mobile voucher and your ID

Address

• 9037 Shennan Avenue, Nanshan District, Shenzhen, Guangdong Province

How to get there

• By bus: Take bus routes 21, 26, 32, 54, 79, 90, 101, 113, 121, 123, 204, 209, 223, 234, 245, etc.
• By metro: Take Shenzhen Metro Line 1 or Line 2 to "Window of the World" Station (Exit H1 / I / J)

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• To change your entry date or park, please cancel your original order and re-book. Please use the Klook App to cancel your order. If the "Cancel" button does not appear on the page or if you encounter any issues, please contact Klook Customer Service for assistance. Please note that only unused, valid tickets are refundable.

Enter with voucher

Eligibility

• Adult tickets are applicable for: Individuals 150 cm or taller.

• Concession ticket: Applicable to children/seniors: Children between 1.2 meters (exclusive) and 1.5 meters (exclusive) in height, or seniors aged 65 (inclusive) to 69 (inclusive), or disabled persons, active military personnel, etc., who are eligible for half-price discounts, may purchase and use this ticket.

• Children under 150 cm in height must be accompanied by at least one paying adult.

• Children with a height of 120cm or below can enter free of charge

• Seniors aged 70+ can enter free of charge

Booking limitations

Note: Contact and traveler numbers must be mainland China (+86) 11-digit mobile phone numbers.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

• If you cancel the booking between booking confirmation to 0 day(s) before participation time, a 0% cancellation fee will be charged
• If you cancel the booking after participation time, 0% cancellation fee will be charged
• If you cancel the booking 29 day(s) after participation time or later, a 100% cancellation fee will be charged

Additional information

• Re-entry is not allowed after you leave the venue

• Enter the park directly with the ID card of the person who made the reservation.

• Please correctly fill in the name and ID number of the traveler. You must present the valid ID card of the registered traveler for verification upon entry.

• Due to weather, maintenance, or other reasons, the operation status of scenic area attractions and performance schedules are subject to the announcements at the scenic area.

• This ticket cannot be purchased by individuals without a valid ID card, children, individuals with a temporary ID card, wedding photography parties, or travel agency groups.

• For safety reasons, pets and scooters are not allowed in the scenic area. Thank you for your understanding.

• Friendly reminder: If the traveler who reserved with an ID number does not bring their ID, this ticket cannot be used.

How to redeem

• Present your ID card for direct entry. All members of the same order must enter the park together.

Address

• 9037 Shennan Avenue, Nanshan District, Shenzhen, Guangdong Province

How to get there

• By bus: Take bus routes 21, 26, 32, 54, 79, 90, 101, 113, 121, 123, 204, 209, 223, 234, 245, etc.
• By metro: Take Shenzhen Metro Line 1 or Line 2 to "Window of the World" Station (Exit H1 / I / J)

Eligibility

• Rules for use: After successful purchase, enter the scenic area by verifying the electronic QR code for admission and the original ID card or Home Return Permit of Hong Kong and Macao residents at the entrance.

• When placing an order, please enter an 11-digit mainland China mobile phone number starting with 135 (e.g., 13512345678). Finally, enter the park with the QR code + ID.

• Please note the number combination method. There are no numbers starting with 101, 102, 123. You can combine an 11-digit phone number according to a fixed pattern: for example, numbers starting with 135.... or 176... or 182.....

Booking limitations

• Each ID card is limited to 3 mobile phone numbers.

Attraction restrictions only support mainland China numbers. If you don't have a number: you can use 135/176/134/182/184/186/130/178/133/158/159/155/131/132 plus 8 random digits to form an 11-digit number to place an order.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

• If you cancel the booking between booking confirmation to 0 day(s) before participation time, a 0% cancellation fee will be charged
• If you cancel the booking after participation time, 0% cancellation fee will be charged
• If you cancel the booking 29 day(s) after participation time or later, a 100% cancellation fee will be charged

Additional information

• Re-entry is not allowed after you leave the venue

• Please correctly fill in the traveler's name and valid identification document. Present the valid identification document of the traveler registered for the booking upon entry to the park.

• Due to weather, maintenance, and other reasons, the operation of scenic area attractions and performance schedules are subject to the on-site announcements of the scenic area.

• This ticket cannot be purchased by individuals without an ID card, children, those with temporary ID cards, wedding photography groups, or travel agency teams.

• For safety reasons, pets and scooters are not allowed in the scenic area. Thank you for your understanding.

• Friendly reminder: If the traveler whose ID was reserved does not bring their ID, this order ticket cannot be used.

Ice Skating and Snow Play Notice

• 1. Children under 1.5 meters in height entering the snow play area must be accompanied by an adult who has purchased a ticket to supervise them. Children unaccompanied by an adult are not permitted to enter the snow play area.
• 2. The temperature inside the snow play area is around minus 6 degrees Celsius (the snow play area only provides one warm top; other warm gear needs to be brought by yourself).
• 3. No accompanying tickets are provided. (Excluding professional skiing projects) Before exiting, visitors must return all clothing/equipment used for relevant projects completely and confirm by scanning the QR code/entry voucher.
• 4. Entry must be through the ice rink entrance within the scenic area, and exit requires returning to the ice rink exit. Valid for one entry only. Exiting requires purchasing another ticket.
• 5. Please take care of the facilities, items, and equipment in the venue. If there is any damage or loss, compensation must be paid according to the price. Please do not bring valuable items into the venue; you are responsible for any loss or damage, and Ice and Snow World will not be responsible for safekeeping or compensation.
• 6. The use of hockey sticks, pucks, and speed skates is prohibited. Other club coaches are prohibited from conducting teaching activities in this ice rink without permission.
• 7. All sports carry risks. All visitors are requested to carefully read the "Accident Disclaimer" and "Visitor Notice" before entering.
• 8. Pregnant women, children under 1 meter tall, individuals aged 60 and above, intoxicated persons, and those with high blood pressure, heart disease, or other conditions unsuitable for participating in various Ice and Snow World activities are not permitted to enter.
• 9. During the annual operating hours, there may be instances of temporary closure due to equipment maintenance or special events. Please refer to the announcement on the day for specific details.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• To change the admission date or park, please cancel the original order and rebook. Please use the Klook App to cancel your order. If the "Cancel" button is not displayed on the page or you encounter problems, please contact Klook customer service for assistance. Please note that only unused valid tickets are eligible for a refund.

• Not available during national holidays

How to redeem

• Enter the park directly by verifying with your ID card.

Address

• No. 9037 Shennan Avenue, Nanshan District, Shenzhen City, Guangdong Province

Eligibility

• 1 adult and 1 child parent-child ticket: applicable for 1 adult + 1 child between 1.2 meters (exclusive) and 1.5 meters (exclusive) in height

• Children with a height of 120cm or below can enter free of charge

• Seniors aged 70+ can enter free of charge

Booking limitations

• Each ID card can only purchase 1 ticket, and each mobile number can only purchase 3 tickets. Tickets can be purchased on the same day and used with a valid ID + order QR CODE.
• Attraction restrictions only support mainland China phone numbers. If you don't have one, you can use 135/176/134/182/184/186/130/178/133/158/159/155/131/132 plus 8 random digits to form an 11-digit number for placing an order.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

• If you cancel the booking between booking confirmation to 0 day(s) before participation time, a 0% cancellation fee will be charged
• If you cancel the booking after participation time, 0% cancellation fee will be charged
• If you cancel the booking 29 day(s) after participation time or later, a 100% cancellation fee will be charged

Additional information

• Re-entry is not allowed after you leave the venue

• Please correctly fill in the traveler's name and ID card. When entering the park, you must swipe the valid ID card of the traveler registered for online booking.

• Due to weather, maintenance, and other reasons, the operation of scenic area attractions and performance schedules are subject to the on-site announcements of the scenic area.

• This ticket cannot be purchased by individuals without an ID card, children, those with temporary ID cards, wedding photography groups, or travel agency teams.

• For safety reasons, pets and scooters are not allowed in the scenic area. Thank you for your understanding.

• Friendly reminder: If the traveler whose ID number was reserved does not bring their ID, this order ticket cannot be used.

Address

• No. 9037 Shennan Avenue, Nanshan District, Shenzhen City, Guangdong Province

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• To change the admission date or park, please cancel the original order and rebook. Please use the Klook App to cancel your order. If the "Cancel" button is not displayed on the page or you encounter problems, please contact Klook customer service for assistance. Please note that only unused valid tickets are eligible for a refund.

How to redeem

• Use with your valid ID + order QR CODE (if multiple people are traveling, they must enter together)