Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Scan or present the QR code to board

Redemption information

• Please find the QR code collection in English, Simplified Chinese, Korean, Traditional Chinese
• Note: A lead traveller can activate the tickets for all passengers or distribute it to them
• Ensure you have an internet connection; taking screenshots to board the transportation is prohibited.
• Important: This offer is not available for Japanese passport holders
• Please use this voucher within the app. If you try to use it via a downloaded PDF or in a web browser, you may not be able to copy or activate it.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

• If you cancel the booking before voucher redemption, a 0% cancellation fee will be charged

Usage validity

• The voucher is valid for 60 day(s) from the booking confirmation date. It expires at 23:59 on the last day

Voucher type

• Present your mobile voucher and your passport

Redemption information

• Present your mobile voucher and exchange it for a physical pass at the SEIBU Tourist Information Center IKEBUKURO

• SEIBU Tourist Information Center IKEBUKURO

• Opening hours:

• Monday-Sunday:

• 08:00-15:00

• Address: Japan, 〒171-0022 Tōkyō-to, Toshima-ku, Toshima, 1 Chome−28 Ikebukuro Station 1F

• How to get there: By JR train: To Ikebukuro Station

• Please refer to the map for assistance

• Please note: Tickets can only be redeemed in person at the redemption location