Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Additional information

Safety / High Risk Disclaimer

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip
• Participants who appear intoxicated may be refused service

Other Reminders

• The order of visits may vary depending on weather conditions or the likelihood of seeing certain animals on specific days
• Please understand that this is a natural environment, and despite the efforts to help you discover the animals’ habitats, the operator cannot guarantee their presence 100% of the time
• Please note that some animals may be temporarily kept in cages while receiving the necessary care before being released back into the wild

Prohibitions & Limitations

• The activity is not recommended: other serious medical conditions
• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women
• Outside food and drinks are not allowed
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• Please dress accordingly depending on the day's weather conditions
• Pets are prohibited
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem

What to bring

• Change of clothes / Sunglasses / Caps or hats / Swimwear / Valid ID
• Mosquito repellent lotion or cream
• Sportswear
• Long sleeve shirt
• Long pants
• Swimgear

Accessibility

• This activity is not stroller and wheelchair-accessible

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount