Meet-up information

• The operator will contact you via the Messenger app around 21:30 the day before departure to confirm your meet-up time and location. Please check your messages during this period.
• Make sure to arrive on time
• Arrive at the meet-up location 10 minutes before the scheduled activity time
• Latecomers or no-shows can't be refunded

Pick-up information

• Hotel pick-up and drop-off services are available
• The operator will contact you via the Messenger app around 21:30 the day before departure to confirm your pick-up time and location. Please check your messages during this period.
• This is a shared transfer and early or late pick-up is possible
• Arrive at the hotel lobby 10 minutes before your selected pick up time
• Enter your hotel name and address at the checkout page

Additional information

Prohibitions & Limitations

• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Outside food and drinks are not allowed
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.

What to bring

• Sunscreen / Sunglasses / Caps or hats

Accessibility

• Child seats are not available

Vehicle & luggage info

• Luggage storage and delivery services are not provided

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts

• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.

• The booking cannot be changed if the voucher has not yet been issued.

• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.