All participants must be 3+ years of age to descend underground on a tour

It is an average of 14 degrees underground, so bring a jacket

It is wet and damp underground

Flat enclosed footwear is essential

There are no toilet facilities underground

For safety, everyone descending underground is required to wear a supplied hard hat in line with government regulations

Headwear, including cultural headwear, cannot be worn underneath the helmet

A private changing room can be provided

Wear comfortable, closed-toe shoes and clothing suitable for walking and getting dirty, and bring warm clothing

High-heeled shoes, baby strollers or carriages, smoking, pets except assistance dogs, food, backpacks, alcohol, drugs, bare feet, and unaccompanied minors are not allowed

Length of experience around 75 minutes

The tour requires a minimum of 2 participants and accommodates a maximum of 23 participants

Dont forget to bring your camera, you'll want to remember this adventure

Translation sheets are available for this experience in French, German, Chinese, Japanese, Hindi, Italian, Spanish and English

Translation sheets are available for the safety briefing video in French, Chinese, Hindi, and English

Re-entry is not allowed after you leave the venue

Participants who appear intoxicated may be refused entry or service. In this case, no refunds will be given

Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member

This activity is wheelchair-accessible