Eligibility

• Important: Infants and children must be included in the passenger headcount
• Children aged 12+ will be charged the same rate as adults
• Children aged 0-5 can join this activity free of charge
• This activity has no age limit

Additional information

• Please provide the full name and date of birth for each participant at checkout page. This information is required in advance to gain permission to enter the Alhambra

• Guests are advised to dress appropriately for the day's weather conditions. As this is a walking tour, comfortable walking shoes are also recommended

• Please note that some parts of the Alhambra are not accessible by wheelchair. There is an alternative itinerary for those with limited mobility

• Guests are not allowed to enter with backpacks, large bags or baby carriages. They must be deposited in consignment

• The group size for the tour is 2 - 20 participant(s)

• Outside food and drinks are not allowed inside the venue

• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member

• This activity is wheelchair-accessible

• This activity is not stroller-friendly

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

How to redeem

• Present your mobile voucher

Meet-up information

• Arrive at the meet-up location 15 minutes before the scheduled activity time
• Latecomers or no-shows can't be refunded

Address

• Polinario Cafe Bar
• Avda. del Generalife s/n (junto a taquillas de la Alhambra, P.º del Generalife, 1G, 18009 Granada, Spain
• Please refer to the map for assistance

Eligibility

• Children aged 12+ will be charged the same rate as adults

• This activity has no age limit

• Group size: 6 - 30 participant(s)

Additional information

General Information

• This tour involves a considerable amount of walking and stairs. Please make sure you are fit enough to participate
• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip
• Strollers and bags larger than 40 cm by 40 cm are not permitted inside the Alhambra. Guests are welcome to leave their belongings at the store located at Paseo de Sabica 32, just a 2-minute walk from the entrance
• It is essential to carry a valid passport or ID, as it is required at all entrances to the monument. Photos or photocopies are not accepted
• Please ensure that participant information is accurate before booking this activity as incorrect details may result in denied entry to the monument
• Please dress accordingly depending on the day's weather conditions

What to bring

• Valid ID/Passport (with 6 months validity)

What to wear

• Walking shoes

Accessibility

• This activity is not stroller and wheelchair-accessible

• Re-entry is not allowed after you leave the venue

• Due to the nature of this activity, it is not recommended for persons with impaired physical mobility or those in wheelchairs

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

How to redeem

• Present your mobile voucher

Meet-up information

• Make sure to arrive on time
• Arrive at the meet-up location 15 minutes before the scheduled activity time
• Latecomers or no-shows can't be refunded

Eligibility

• Important: Infants and children must be included in the passenger headcount

• Free for children aged 0-11

• This activity has no age limit

• Children under 3 years old are considered infants, based on their official ID

Booking limitations

• Since this tour is conducted in Chinese or Japanese, please enter your name using the Latin alphabet (A–Z) in addition to the local-language characters, where applicable

Additional information

Redemption Information

• To ensure smooth entry, please provide your details exactly as they appear on your ID as official regulations require matching information for worry-free access. Each ticket is strictly personal and non-transferable, so make sure the full names and ages of all participants are entered correctly at the time of booking

General Information

• This tour involves a considerable amount of walking and stairs. Please make sure you are fit enough to participate
• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip
• Strollers aren't permitted inside the Nasrid Palaces or the Generalife Palace. Please use the free cloakroom, and consider bringing a baby carrier or similar instead
• Luggage storage and delivery services are not provided
• Please note that the order of the itinerary may vary

What to bring

• Sunscreen/Sunglasses/Caps or hats/Water bottle/Valid ID

Accessibility

• This activity is not stroller and wheelchair-accessible

• Re-entry is not allowed after you leave the venue

• Due to the nature of this activity, it is not recommended for persons with impaired physical mobility or those in wheelchairs

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• Please enter your name in English only

How to redeem

• Present your mobile voucher

Meet-up information

• Make sure to arrive on time
• Arrive at the meet-up location 15 minutes before the scheduled activity time
• Latecomers or no-shows can't be refunded

Eligibility

• Important: Infants and children must be included in the passenger headcount

• Children aged 12+ will be charged the same rate as adults

• Participants must be aged under 100 to take part in this activity

Additional information

• You must bring your original passport or identity document with you on the day of your visit

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

• Group tour options are bilingual and conducted simultaneously in English and Spanish

• Re-entry is not allowed after you leave the venue

• Participants who appear intoxicated may be refused entry or service. In this case, no refunds will be given

• Please refer to the venue's official website for more information about PWD accessibility

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

How to redeem

• Present your mobile voucher

Meet-up information

• Arrive at the meet-up location 15 minutes before the scheduled activity time

• Latecomers or no-shows can't be refunded

• The meeting point is at the Welcome Visitor Center

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Children aged 12+ will be charged the same rate as adults

Additional information

• Passport is mandatory to enter Alhambra

• For reasons of sustainability and cleanliness, the operator does not provide headphones. It is recommended that customers bring their own headphones. If you can not have yours, the operator can provide them for the price of EUR 1

• Re-entry is not allowed after you leave the venue

• This activity is wheelchair-accessible

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

How to redeem

• Present your mobile voucher

Pick-up information

• Pick-up time is between 09:15-09:45

• Enter your hotel name and address at the checkout page

• Operator will reconfirm your pick-up time in advance

• Arrive at the hotel lobby 15 minutes before your selected pick up time

• Granada City Center

• Coverage locations: Pick up is avaiable for all hotel in the Granada city center except in the Albaicin neighbourhood due to smaller roads, if your hotel is in the area, please go to pick up point at the entrance of Hotel Colon at the Plaza Isabel la Catolica no. 5 that is next to the neighbourhood