Booking changes policy

• Change are allowed until 24 hour(s) before activity starts

• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.

• The booking cannot be changed if the voucher has not yet been issued.

• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Eligibility

• This activity has no age limit

Additional information

• Klook offers cannot be combined with other Klook vouchers, nor other promotions, offers, or coupons in-store
• No change or refunds will be given if the bill does not exceed the value of the cash coupon used. If your order exceeds the value of the voucher, you must pay the rest of your bill directly at the restaurant
• Additional service charge or tax may apply for other consumptions in the restaurants

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Outside food and drinks are not allowed

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Address

• Oakwood Ha Long

• No 9, Ha Long Road, Ha Long, Quang Ninh

• Please refer to the map for assistance