Your ticket is valid only for the entry time slot you reserved

Please arrive at the meeting point 15 minutes before your entrance time and look for the operator on-site staff in a yellow vest

Please note that all museum visitors must go through a security check. During busy times, this may take approximately 10-15 minutes

Please bring your own earphones

After your booking, you will receive a link and brief instructions to install the audio guide app on your mobile device

Re-entry is not allowed after you leave the venue

This activity is stroller and wheelchair-accessible

By bus: Walk 2 minutes to Piazza Adua and take the bus 6 for Novelli (3 stops, 6 minutes) to Santissima Annunziata Square. Continue walking for a 2-minute walk to the redemption point

By walking: Walk for 18 minutes to the redemption point from Santa Maria Novella train

The operator is not responsible for any changes to the public transport schedules. Kindly plan your transportation and journey accordingly