Confirmation

• You'll get confirmation within 48 hours. If you don't receive a confirmation email, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Fee Related

• Same price applies to all ages

Additional information

Safety / High Risk Disclaimer

• Guests are required to sign a liability waiver form that informs them of the risks of the activity

Other Reminders

• Participants aged 0-15 years old are considered as children and compulsory to have a private mountain guide (maximum shared by 2 children per guide costs MYR 350 per guide)
• Check-out time for Laban Rata Resthouse is 10:30. If you check out later than 10:30, a late check out fee of MYR 100/hour applies, to be paid directly on the spot
• Single room supplment charges at MYR 200 for solo traveller: The operator will arrange accommodation on a same-gender sharing basis. Otherwise, an additional charge will apply for a single room supplement
• Mountain guide overtime charges: Participants who reach Timpohon Gate after 16:00 will be imposed a fee of MYR 15 per hour per guide and need to pay directly to mountain guide on the spot
• Porter fees (minimum weight is 10kg): (Timpohon - Laban Rata Resthouse - Timpohon) MYR 14/kg; (Timpohon - Sayat-Sayat - Timpohon) MYR18/kg; (Timpohon - Sayat-Sayat - Timpohon) MYR 20/kg; Pay on-site to the porter by cash directly
• Transportation overtime surcharge (Late Arrival): Climbers who descending AFTER 18:00, an additional transfer will be arranged as the last transport has return to the city at MYR 350/van/way (Shared among climbers descending after 18:00). MYR 450/van/way (For climbers descents after 20:00)
• Drinking water/hot water: Laban Rata restaurant offers UV-filtered water. You can buy drinking water at the grocery counter: MYR 11 for 500ml. Coffee and tea are available during Breakfast Hour and Supper. One mug of hot water at the restaurant costs MYR 3, but there's free hot water nearby. Prices may change with notice
• Please note that the Laban Rata has limited electricity from a generator, with scheduled power only from 5pm-8pm and 1am-3:30am daily. No hot showers or room heaters are available
• Please note that a charging outlet is not available inside the room, but charging points can be found at Laban Rata Resthouse’s reception counter. It would be much more convenient to carry a power bank
• Effective as of 1st September 2017, the Tourism and Culture Ministry of Malaysia will be implementing a Malaysian Tourism Tax (TTX) for visitors. Foreign tourists will be required to pay a flat rate of MYR 10 per room per night regardless of the hotel/resort ratings, to be paid upon checking in
• Luggage storage is available at the Kinabalu National Park at MYR 15 per luggage (no size limit)
• Participants are recommended to purchase personal travel insurance that covers accidents, cancellation losses, luggage loss, personal property, medical expenses, evacuation, and weather disruptions or cancellations
• The itinerary is for reference only. Refer to your insurance coverage here
• Refer to private packages for Mount Kinabalu climb Via Timpohon Trail or Via Ferrata climbing packages if you prefer a more flexible journey with a private guide!

Prohibitions & Limitations

• The activity is not recommended: other serious medical conditions
• This activity is not recommended for pregnant women
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• The activity is able to accommodate for allergies, gluten intolerance, vegetarian diets or other dietary needs
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given

What to bring

• Sunscreen / Toiletries / Raincoat or poncho / Trail food / Cash / First-aid kit / Flashlight or headlamp / Valid ID / Passport (with 6 months validity)
• Backpack and a waterproof cover/plastic bags/disposable bag/lip balm/travel adaptor/sandal

What to wear

• Base layer: thermal undershirt; insulating mid-layer: warm fleece or sweater; protective outer layer: waterproof windbreaker; long trousers (best if waterproof); face scarf/balaclava/hiking shoes/socks/warm hat/extra pairs of quality socks and clothes/gloves

Booking Restriction

Others

• Important note: You must purchase the correct package according to your nationality. The operator reserves the right to reject your booking if you did not book the correct package and no refunds will be issued
• You must present your 6-month valid passport or valid ID for verification during registration

Eligibility

• This activity has no age limit

• Participants aged 0-16 are considered children, based on their official ID

• Group size: 8-20 participant(s)

Fee Related

• Same price applies to all ages