Amendment policy

• Changes made at least 24 hour(s) before the activity are free

• If the booking is cancelled within 24 hour(s) before the activity starts (local time), 100% of the price is charged as a cancellation fee.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

Pick-up information

• smilelugg, luggage delivery in bangkok, luggage service at bkk airport

• how to track luggage delivery

Meet-up information

• Drop off your luggage at SmileLugg Suvarnabhumi Airport (BKK)
• Drop off time before 10:00 (10 AM) will arrive at the destination 18:00 (6 PM) onwards
• Drop off time before 16:00 (4 PM) will arrive at the destination 20:00 (8 PM) onwards
• The delivery schedule might be delay due to traffic conditions
• The operator has the right to cancel booking if hotel is outside service area or with limited access by car

Voucher type

• Present your mobile voucher

Pick-up information

• Coverage locations: Any hotel and accommodation in Bangkok area
• Drop off time: 13:00
• Pick up time: 18:00
• 

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Meet-up information

• Please proceed to drop off your luggage at hotel lobby/reception counter

• Please inform the receptionist "SmileLugg is coming to pick up your luggage" or refer the photo attached on the voucher

• SmileLugg staff will pick-up luggage at the hotel refer to hotel reservation name at the checkout page

• Drop off your luggage at any hotel in Bangkok

• Drop off time:

• Before 13:00 (1 PM)

• Arrive at the destination 18:00 (6 PM) onwards

• The delivery schedule might be delay due to traffic conditions

• The operator has the right to cancel booking if hotel is outside service area or with limited access by car

• smilelugg, luggage delivery

• how to track luggage delivery

• If the booking is cancelled within 24 hour(s) before the activity starts (local time), 100% of the price is charged as a cancellation fee.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Amendment policy

• Changes made at least 24 hour(s) before the activity are free

• If the booking is cancelled within 24 hour(s) before the activity starts (local time), 100% of the price is charged as a cancellation fee.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Voucher type

• Present your mobile voucher

Pick-up information

Opening hours

• SmileLugg Suvarnabhumi Airport (BKK)
• B Floor, Airport Rail Link Zone
• Monday-Sunday: 00:00-23:59

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Meet-up information

• Please proceed to drop off your luggage at hotel lobby/reception counter

• Please inform the receptionist "SmileLugg is coming to pick up your luggage" or refer the photo attached on the voucher

• SmileLugg staff will pick-up luggage at the hotel refer to hotel reservation name at the checkout page

• Drop off your luggage at any hotel in Bangkok

• Drop off time:

• Before 13:00 (1 PM)

• Arrive at the destination 18:00 (6 PM) onwards

• The delivery schedule might be delay due to traffic conditions

• The operator has the right to cancel booking if hotel is outside service area or with limited access by car