Important: Infants and children must be included in the passenger headcount

Participants must be aged under 100 to take part in this activity

For the audio guide, simply scan the QR code on your voucher and follow the instructions to download the Vox City app and the city map in your preferred language. If you encounter any problems, contact the operator at customer@voxcity.com. Please be reminded that you can download the city map prior to your arrival

Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

Please note that your e-ticket will be available for download and sent via WhatsApp within 24 hours of your travel date

Audio commentary is available in English / Spanish / German / French / Italian

Re-entry is not allowed after you leave the venue

Dangerous materials and items such as bottles, firecrackers, lasers, and other things that may disturb or inconvenience other attendees are prohibited inside the venue

Pets are not allowed inside the venue, with the exception of service animals with valid identification

Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member

This activity is stroller and wheelchair-accessible

Scan the QR code to check in for your trip and to download your ticket. Once there, present your mobile voucher

If you have any questions, please feel free to contact the local operator via email at customer@voxcity.com, by telephone at +1-636-367-3082, or on WhatsApp at +39-345-5617-956. The operating hours are from 7:00 to 19:00 CET, Monday to Sunday