Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Surcharge table

• All surcharges are payable in cash directly to the driver
• Additional waiting time:
• CNY100 per hour

Voucher type

• No voucher required. Staff will be waiting at the arrival level with a sign bearing the booker's name.

Pick-up and drop-off

• For same day bookings, please book at least 4 hour(s) before your selected pick up time

• Staff will be holding a sign with the lead traveler's name on it

• Free Waiting Time: The driver will wait for up to 60 minutes after your flight's arrival

• The driver will arrange pickup according to the actual flight landing time. Please fill in the correct flight number.

• If your flight is delayed, please inform the driver in advance. The driver can wait at the airport for a maximum of 1 hour.

• The driver will wait for up to 15 minutes before leaving (no refunds after this time)

• The driver will wait at your hotel entrance, holding a KLOOK sign.

• Due to poor road conditions during peak hours in Shanghai, it is recommended that departing passengers on domestic flights depart at least 3 hours in advance, and departing passengers on international flights depart at least 4 hours in advance.

• service area

Hongqiao International Airport Car Service Scope

• service area

Staff holding signs for service

What's included

• Chinese-speaking driver

• Fuel fees

• Toll fees

• Meet and greet service

• Round-trip transfer

• Round-trip transfer

• Round-trip transfer

• Bottled water/person

• In-car WiFi (applicable to sedans and MPV models)

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Voucher type

• No voucher required. Staff will be waiting at the arrival level with a sign bearing the booker's name.

Surcharge table

• All surcharges are payable in cash directly to the driver
• Additional waiting time:
• CNY100 per hour

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Pick-up and drop-off

• For same day bookings, please book at least 4 hour(s) before your selected pick up time
• Staff will be holding a sign with the lead traveler's name on it
• Free Waiting Time: The driver will wait for up to 60 minutes after your flight's arrival
• The driver will arrange pickup according to the actual flight landing time. Please fill in the correct flight number.
• If your flight is delayed, please inform the driver in advance. The driver can wait at the airport for a maximum of 1 hour.

• service area

Pudong Airport Car Service Scope

• Airport pickup

Staff holding signs to pick up passengers

• Disney

Daytime drop-off point for non-Disney hotel guests

What's included

• Chinese-speaking driver

• Fuel fees

• Toll fees

• Meet and greet service

• One-way transfer

• Bottled water/person

• In-car WiFi (applicable to sedans and MPV models)

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Surcharge table

• All surcharges are payable in cash directly to the driver
• Additional waiting time:
• CNY100 per hour

Voucher type

• No voucher required. Staff will be waiting at the arrival level with a sign bearing the booker's name.

Pick-up and drop-off

• For same day bookings, please book at least 4 hour(s) before your selected pick up time
• Staff will be holding a sign with the lead traveler's name on it
• Free Waiting Time: The driver will wait for up to 60 minutes after your flight's arrival
• The driver will arrange pickup according to the actual flight landing time. Please fill in the correct flight number.
• If your flight is delayed, please inform the driver in advance. The driver can wait at the airport for a maximum of 1 hour.

• service area

Pudong Airport Car Service Scope

• airport pickup

Please meet with the airport staff first at the Arrival Hall of your flight

What's included

• Chinese-speaking driver

• Fuel fees

• Toll fees

• Meet and greet service

• One-way transfer

• Bottled water/person

• In-car WiFi (applicable to sedans and MPV models)

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Surcharge table

• All surcharges are payable in cash directly to the driver
• Additional waiting time:
• CNY100 per hour

Voucher type

• No voucher needed. The operator will send driver information via email the day before the trip. Please check your email.

Pick-up and drop-off

• For same day bookings, please book at least 4 hour(s) before your selected pick up time
• The driver will wait for up to 15 minutes before leaving (no refunds after this time)
• The driver will wait at your hotel entrance, holding a KLOOK sign.
• Due to poor road conditions during peak hours in Shanghai, it is recommended that departing passengers on domestic flights depart at least 3 hours in advance, and departing passengers on international flights depart at least 4 hours in advance.

What's included

• Chinese-speaking driver

• Fuel fees

• Toll fees

• Meet and greet service

• One-way transfer

• Bottled water/person

• In-car WiFi (applicable to sedans and MPV models)

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Surcharge table

• All surcharges are payable in cash directly to the driver
• Additional waiting time:
• CNY100 per hour

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• No voucher required. Staff will be waiting at the arrival level with a sign bearing the booker's name.

Pick-up and drop-off

• For same day bookings, please book at least 4 hour(s) before your selected pick up time
• Staff will be holding a sign with the lead traveler's name on it
• Free Waiting Time: The driver will wait for up to 60 minutes after your flight's arrival
• The driver will arrange pickup according to the actual flight landing time. Please fill in the correct flight number.
• If your flight is delayed, please inform the driver in advance. The driver can wait at the airport for a maximum of 1 hour.

• service area

Hongqiao International Airport Car Service Scope

• shanghai aiport pickup

Please meet with the airport staff first at the Arrival Hall of your flight

What's included

• Chinese-speaking driver

• Fuel fees

• Toll fees

• Meet and greet service

• One-way transfer

• Bottled water/person

• In-car WiFi (applicable to sedans and MPV models)

Not included

• Parking fees

• Other personal expenses

• Tips and gratuities

What's included

• Chinese-speaking driver

• Fuel fees

• Toll fees

• Meet and greet service

• Round-trip transfer

• Bottled water/person

• In-car WiFi (applicable to sedans and MPV models)

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• No voucher required. Staff will be waiting at the arrival level with a sign bearing the booker's name.

Surcharge table

• All surcharges are payable in cash directly to the driver
• Additional waiting time:
• CNY100 per hour

Pick-up and drop-off

• For same day bookings, please book at least 4 hour(s) before your selected pick up time

• Staff will be holding a sign with the lead traveler's name on it

• Free Waiting Time: The driver will wait for up to 60 minutes after your flight's arrival

• The driver will arrange pickup according to the actual flight landing time. Please fill in the correct flight number.

• If your flight is delayed, please inform the driver in advance. The driver can wait at the airport for a maximum of 1 hour.

• The driver will wait for up to 15 minutes before leaving (no refunds after this time)

• The driver will wait at your hotel entrance, holding a KLOOK sign.

• Due to poor road conditions during peak hours in Shanghai, it is recommended that departing passengers on domestic flights depart at least 3 hours in advance, and departing passengers on international flights depart at least 4 hours in advance.

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Surcharge table

• All surcharges are payable in cash directly to the driver
• Additional waiting time:
• CNY107 per hour

Voucher type

• No voucher needed. The operator will send driver information via email the day before the trip. Please check your email.

Pick-up and drop-off

• For same day bookings, please book at least 4 hour(s) before your selected pick up time
• The driver will wait for up to 15 minutes before leaving (no refunds after this time)
• The driver will wait at your hotel entrance, holding a KLOOK sign.
• Due to poor road conditions during peak hours in Shanghai, it is recommended that departing passengers on domestic flights depart at least 3 hours in advance, and departing passengers on international flights depart at least 4 hours in advance.

• Disney

Non-Disney hotel guests, please meet your driver at this location during daytime hours.

• Disney

Non-Disney hotel guests, please meet your driver at this location during nighttime hours.

What's included

• Chinese-speaking driver

• Fuel fees

• Toll fees

• Meet and greet service

• One-way transfer

• Bottled water/person

• In-car WiFi (applicable to sedans and MPV models)

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Surcharge table

• All surcharges are payable in cash directly to the driver
• Additional waiting time:
• CNY100 per hour

• service area

Hongqiao International Airport Car Service Scope

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• No voucher needed. The operator will send driver information via email the day before the trip. Please check your email.

Pick-up and drop-off

• For same day bookings, please book at least 4 hour(s) before your selected pick up time
• The driver will wait for up to 15 minutes before leaving (no refunds after this time)
• The driver will wait at your hotel entrance, holding a KLOOK sign.
• Due to poor road conditions during peak hours in Shanghai, it is recommended that departing passengers on domestic flights depart at least 3 hours in advance, and departing passengers on international flights depart at least 4 hours in advance.

What's included

• Chinese-speaking driver

• Fuel fees

• Toll fees

• Meet and greet service

• One-way transfer

• Bottled water/person

• In-car WiFi (applicable to sedans and MPV models)